Managed Service
Your Project From Start to Finish at a Fixed Monthly Cost. What’s Not to Love?
Our Managed Service encompasses everything to transform and grow your retail business. From day 1 Onboarding to dedicated post-project Customer Success – all at a manageable fixed monthly cost!
We understand that large scale tech projects can be incredibly costly, and it’s not always in the retailer’s best interest to fork out a huge initial investment. That’s why we’ve developed a service that allows the retailer to get the exact solutions and services they need at a price that works for them!
What’s Involved in Our Managed Service?
Are you an eCommerce or Brick & Mortar focused business? We have developed 2 tried and tested solutions that address the challenges that eCom and B&M businesses face. Each of our solutions is centred around the world’s No.1 cloud-based ERP, NetSuite, integration and automation.
Our solutions are the industry standard for any retailer looking to modernise their business. That being said, we understand that every retailer has its own specific requirements, and that’s why we will work closely with you to modify the solution to meet your needs.
Read more about our ERP Solutions for eCommerce and InStore.
This is our bread and butter. We love getting stuck in and delivering projects! Our methodology is based on NetSuite’s SuiteSuccess, which includes leading practices within the retail and eCommerce industries. By using this methodology, we can accelerate your ROI while reducing the overall business risk that’s often associated with technology projects.
On average, retail businesses that use our proven framework go live on NetSuite in 100 days. This is compared to previous, more traditional frameworks that take closer to an average of 9 months to implement.
Data integration between all of your retail systems is paramount if you’re looking to grow and scale your business operations. Our integration team will map out and connect all the relevant API endpoints to ensure the reliable flow of customer, order and financial data!
Work smarter, not harder. That’s the phrase that comes to mind when we think about automation. By using “flows” to automate specific business operations within your NetSuite, you can save on manual labour costs, improve business efficiency and reduce the risk of human error.
Post-project support is one of the most important factors when it comes to a business’ continual success. NetSuite, integration and automation are all incredibly powerful tools. Still, they need dedicated attention, whether that’s to achieve a retailer’s changing needs or to support the functionality of new technology features.
Outsourcing this support will save your business money, reduce the risk of hiring and give you access to our team of retail experts whenever you need them.
Fixed Monthly Cost
It says what it does in the tin! We’ve combined everything to grow your retail business successfully, cut out the upfront costs and replaced it with a customer-friendly fixed monthly cost.
Not only is it better for your wallet, but having Excellent Zephyr work with you from day 1 means that we will know your business inside out, and we will be your central point of call for everything related to the project – pretty handy!
Want to Learn More About Our Managed Service?
Book a free consultation below with one of our retail experts today!
