Omnichannel Solution | Excellent Zephyr

Omnichannel

Effortlessly Unify Your Retail Business With Our Omnichannel Solution

Effectively diversify your sales channels and deliver a seamless cross-platform customer experience with our Omnichannel solution.

More and more retailers are adopting an Omnichannel strategy to fuel their business growth. However, without the correct systems, brands will suffer from limited business insights, inaccurate stock and disjointed business processes such as Order-to-Cash.

That’s why we’ve developed an end-to-end tech stack featuring the world’s #1 Cloud ERP, NetSuite. Our solution leverages the power of integration and automation to optimise your core business processes whilst connecting all your systems to overcoming the unique challenges that being an Omnichannel retailer presents.

NetSuite

NetSuite gives you real-time visibility into your entire Omnichannel retail operations, accessible from anywhere at any time. With NetSuite, you get a single view of the business across all channels, ensuring that your customer, order, inventory and financial information is always up to date and that you deliver the experience your customers expect across every touchpoint.

Integration

Reliable real-time data integration between your solutions is vital if your retail business wants to continue scaling its Omnichannel operations. Many of our customers came to us with stories of disastrous peak trading periods and the negative impact it has on their business due to inaccurate data and high order volumes.

Omnichannel Commerce

A successful Omnichannel solution needs all of its systems to work in harmony, from POS to eCom store, warehouse to CRM and returns – but to name a few of the core components! The EZ team will work closely with you to identify the best-of-breed solutions to achieve the perfect Omnichannel tech stack for your business.

Automation

Work smarter, not harder. That’s the phrase that comes to mind when we think about automation. By using “flows” to automate specific business operations within your ERP (such as order-to-cash), you can save on manual labour costs, saving your retail business valuable time, resources and money.

Order-to-Cash

You’re a product-led Omnichannel retailer, so a reliable and quick order-to-cash process is your bread and butter. However, traditionally this business process is fraught with multiple failure points because it requires communication between numerous areas of your tech stack, from POS and online store to ERP and warehouse.

If your eCom business has a fragile OTC process, then you will experience delays with payments and, consequently, shipping. The bottom line is that this will negatively impact your customers’ experience.

Integrating and automating the systems within your Order-to-Cash process will accurately streamline your operations. Not only will you receive reliable and fast payments, but you will also benefit from optimised inventory management, inventory visibility, reduced stockouts and happier customers.

Procure-to-Pay

All Omnichannel retailers rely on an efficient P2P process so that they can keep their stock up to date and invoices in check. But the truth is that issues such as delayed or duplicate payments, purchase orders and invoice errors all contribute to inefficiencies that can have major consequences for your business.

Whether you’re paying for individual materials to manufacture in house or finished goods straight from your overseas factory you can automate and streamline the manual processes and store all your invoice data in one place for complete clarity.

Record-to-Report

Knowledge is power, so how can you expect to make impactful decisions with limited data and unreliable insights? The advantage of having one centralised cloud-based system, NetSuite, integrated to create an end-to-end solution means you can pull information from every corner of your business operations.

With a reliable Record-to-Report process you can generate powerful 360 degree reports based on product SKU codes, individual sales channels, financial performance and much more. This key information will give your team the insights they need to efficiently manage budget and make them all important decisions!

Want to Learn More? Read Our Case Studies Below.

Proudly designed in Ireland, Gym+Coffee was created in 2017 by three friends on a mission to bring high-quality athletic clothing to a nation that was quickly making the corner cafe and Ireland’s stunning natural landscape the new social hubs.

LOCATION

86-90 Paul Street

London

EC2A 4NE

Follow

explore more

Partners

FAQ